Terms & Conditions

Welcome to Crystal Clear. By accessing or purchasing from this website, you agree to the following terms and conditions. Please read them carefully.

Products

All products are made in Morocco and prepared in small batches. We aim to describe and display our products as accurately as possible. However, slight variations in color, texture, or packaging may occur.

Orders

Once you place an order, you will receive a confirmation. We reserve the right to cancel or refuse any order if necessary, including in cases of incorrect pricing, stock issues, or suspected misuse.

Pricing

All prices are listed in Moroccan Dirhams (DH). Prices may change without notice, but any confirmed order will be honored at the price shown at checkout.

Shipping

We ship within Morocco. Delivery times may vary depending on location. Free shipping applies to orders over 300DH unless otherwise stated.

Payment

We offer payment on delivery. Please ensure the correct shipping information is provided to avoid delays.

Returns and Exchanges

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. Due to the nature of personal care products, we cannot accept returns of opened or used items unless they arrive damaged.

Product Use

Our products are made with carefully selected ingredients. However, individual reactions may vary. Please review ingredient lists and perform a patch test before full use. We are not responsible for misuse of products.

Intellectual Property

All content on this website, including text, images, and branding, belongs to Crystal Clear and may not be copied or used without permission.

Changes to Terms

We may update these terms from time to time. Continued use of the website means you accept any changes.

Contact

If you have any questions about these terms, please contact us through the information provided on our website.